About us

LumaComb makes wooden combs for everyday hair care. We focus on natural materials, comfortable use, and simple designs that fit a daily routine.

What we offer
Our collections include animal-inspired, carved, and massage combs for daily grooming and at-home care. Each product is designed around shape, feel, and practical use—not decoration alone.

Materials and making
We use natural wood, then shape and finish each comb so the teeth and edges feel smooth in the hand. Because wood is a natural material, grain and color can vary from piece to piece. These differences are normal and do not mean the product is defective.

Brand and operator
LumaComb is operated by YAOCEI LIMITED. For questions about products, orders, or after-sales support, email support@lumacomb.com or use our Contact page.

Shipping and service
We currently ship only to addresses within the United States. Orders for U.S. customers are fulfilled and shipped from our U.S. logistics center. Processing times, transit times, and shipping rates follow our Shipping Policy and the amounts shown at checkout. For returns, submit a request first. After approval, customer service will email you the return address. Details are in our Refund Policy.

Customer service hours
Monday through Friday, Pacific Time (Los Angeles)
Closed Saturday, Sunday, and U.S. public holidays
We usually reply to emails within 1 business day during these hours.